Chris A
App is fine, service is bad. Supermax Roam in-flight is a joke. Good luck connecting and if you do, don't expect anything higher than dialup. Was on a 4 hour flight this past weekend and only managed to use 40mb. And most of that was trying to get into apps to try and use them. On the ground is fine for roaming, but if you were planning to use it for in-flight, you're just wasting your $$$
Zxync
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Nothing about the app, it's just how garbage the data itself is. Checking the signal on my phone will always show the signal to be less than 1MB/s, most of the time it'll be less than 5KB/s which makes everything including messaging completely unusable. (Update, Data has worsen, shows full signal on the top of my phone but unable to play games/ send messages, extremely delayed and then back to lagging) Also it'll become completely unusable at night on the last few days before reset.
15 people found this review helpful
SIMBA Telecom Pte Ltd
March 30, 2024
Hi Zxync, Let us help to further check on this. Please complete a webform with your SIMBA number to help us in locating your account (https://support.simba.sg/hc/en-us). Thank you for your cooperation.
Zach TYN
Don't waste your time using this Telco. Incoming and outgoing calls issues. All they can tell you is that their system shows that the sim is active and only advice they can provide you is to restart, re-install app and BLA BLA BLA. All the non constructive advices and solutions. Worst decision I've ever made to try it out. Thank God there's no contract.
27 people found this review helpful
SIMBA Telecom Pte Ltd
March 30, 2024
Hi Zach TYN, Let us help to further check on this. Please complete a webform with your SIMBA number to help us in locating your account. Thank you for your cooperation. https://support.simba.sg/hc/en-us